ITmodelbook Logo
Search Content
find
CATALOG
Skip Navigation Links.
Expand Data InfrastructureData Infrastructure
Expand Data ToolsData Tools
Expand Desktops, Laptops and OSDesktops, Laptops and OS
Expand Enterprise ApplicationsEnterprise Applications
Expand IT InfrastructureIT Infrastructure
Expand IT ManagementIT Management
Expand Networking and CommunicationsNetworking and Communications
Expand SecuritySecurity
Expand Servers and Server OSServers and Server OS
Expand Software and Web DevelopmentSoftware and Web Development
Expand StorageStorage
CONNECTIONSmore
Connect with other members or invite your contacts to the community.
GROUPSmore
Join an existing group to participate in the group discussions or create a new group of your own to create discussions around topics of interest to you and your work.
MY RESOURCESmore
Find info or add new info to your ITmodelbook. You can find white papers, technology reports, business analysis, webinars, presentations and more. You can also share your own authored content and resources you like by adding this info.
+ add resource
Online Users=0
Resources you may like
  • Share within ITmb

It is said nowadays that whether one buys a cup of coffee, a holiday, a house or a car the decision of purchasing has to be emotional. More importantly it is a crucial factor in customer retention and loyalty. Customer satisfaction is the underpinning factor in customer experience. Customer should feel good in doing business with the product or the service provider.

What you can learn from the eBook:
  • Good Customer Relations - Why Is It Important?
  • Understanding Your Customers
  • How to Calculate Customer Lifetime Value
  • How to Keep Your Customers Happy
  • How to Get Your Customers to Say "WOW!"?
  • Proven Methods of Customer Retention
  • The Art of Customer Follow-up
  • Loyalty Marketing Program
  • Promotional Items to Enhance Customer Relations
  • Handling Customer Complaints
  • How to Deal with Difficult Customers
  • Introducing the Seven Deadly Sins of Customer Service
  • Customer Relationship Management (CRM) Software - The Benefits
  • Choosing the CRM Program
  • Customer Services Over the Phone
Additionally, you will also receive a weekly newsletter delivered to your inbox courtesy of thinkaboutCRM.com.

Keywords
thinkaboutCRM.com, thinkaboutCRM.com:eBook, Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook, customer, CRM, customer relationship, customer relationship management, crm software, Customer Service, customer lifetime value, Mark
Offered by
thinkaboutCRM.com
URL
Files
The resource is available from the link above.
Ask a question
search Paper Image Add papers image
Bookmark to
My ITmodelbook add
Group ITmodelbooks
 
'SAVE $50 on Webroot SecureAnywhere Complete 2013. Only $29.99 (Reg.Price $79.99) Complete protection for your PCs. Limited Time Only!'
'Create a Memorable Online Experience - Get $40 per Lead'
 

Latest reports from top IT companies:

SAP HP Janrain HubSpot PrepLogic Motorola BNP Media Informatica Microsoft Jobvite

© ITmodelbook 2012-2024. sitemapaboutprivacy terms help
do not sell my personal information